Privacy Policy

At EVERLO, your privacy matters to us as much as your skin does. This policy explains what personal information we collect, how we use it, and how we keep it safe.

Information we collect

When you visit our store or place an order, we may collect the following:

Personal details: name, email address, phone number, billing and shipping address
Payment information: processed securely via our payment providers — we never store your card details
Device & browsing data: IP address, browser type, pages visited, and how you interact with our store (via cookies and analytics tools)
Communications: any messages you send us via email or contact forms

How we use your information

We use your data to:

Process and fulfil your orders
Communicate with you about your purchases, shipping, and any queries
Send you marketing emails if you've opted in (you can unsubscribe at any time)
Improve our store, products, and customer experience
Comply with legal obligations

Sharing your information

We do not sell your personal data. We only share your information with trusted third parties who help us operate our business — such as payment processors, shipping carriers, and email marketing platforms — and only to the extent necessary to provide our services.

Cookies

Our store uses cookies to personalise your experience, remember your preferences, and understand how visitors use our site. You can manage cookie preferences through your browser settings.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise any of these rights, please contact us at hello@everloshop.com.

Data security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Our store is hosted on Shopify, which is PCI-DSS compliant.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the updated policy.

Contact us

Questions about your privacy? We'd love to hear from you: hello@everloshop.com